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Privacy Policy

 

At BrightPoint Energy (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our consulting or energy-related services, or interact with us through various communication channels.

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms on our website
     
  • Request a consultation or energy service
     
  • Subscribe to our email newsletters or SMS updates
     
  • Schedule appointments or meetings
     
  • Communicate with us via email, phone, or other channels
     
  • Participate in surveys, promotions, or events
     

The personal information we collect may include:

  • Contact Information: Name, email address, phone number, business name, and mailing address
     
  • Service Information: Energy needs, project details, consultation preferences, and communication history
     
  • Payment Information: Billing address and payment method details (if applicable)
     
  • Communication Preferences: Email and SMS consent status
     
  • Other Information: Any other information you choose to provide
     

1.2 Automatically Collected Information

When you visit our website, we may automatically collect information such as:

  • IP address and approximate geographic location
     
  • Browser type and version
     
  • Operating system
     
  • Pages visited and duration
     
  • Referring website addresses
     
  • Date and time of visits
     

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You may disable cookies in your browser settings, though certain website features may not function properly.

2. How We Use Your Information

We use the information we collect to:

  • Provide Services: Process and fulfill requests for consulting and energy services
     
  • Communicate: Respond to inquiries and provide customer support
     
  • Scheduling: Manage appointments and send reminders
     
  • Marketing: Send promotional emails and SMS updates (with consent)
     
  • Operations: Improve services, website performance, and user experience
     
  • Legal Compliance: Adhere to applicable laws and regulations
     
  • Analytics: Evaluate service usage trends and improve offerings
     

3. Email and SMS Communications

3.1 Email Communications

If you consent to receive email updates, we may send:

  • Service updates and company news
     
  • Promotional offers or event invitations
     
  • Appointment confirmations and reminders
     
  • Educational content or industry insights
     

You may unsubscribe anytime by clicking “unsubscribe” in our emails or contacting us at info@brightpointenergy.com.

3.2 SMS/Text Message Communications

If you opt in to receive text messages, we may send:

  • Appointment reminders and service notifications
     
  • Important updates
     
  • Occasional promotions or tips
     

SMS Terms:

  • Message frequency varies
     
  • Message and data rates may apply
     
  • Reply STOP to opt out or HELP for assistance
     
  • Major U.S. carriers supported
     
  • We do not share your phone number with third parties for their marketing
     

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share data in the following cases:

4.1 Service Providers

With trusted partners who support our operations, such as:

  • Email and SMS platforms
     
  • Payment processors (if applicable)
     
  • Website hosting and cloud storage
     
  • CRM and scheduling systems
     

All partners are contractually obligated to protect your information.

4.2 Legal Requirements

We may disclose data to comply with legal obligations, including:

  • Court orders or subpoenas
     
  • Law enforcement or government requests
     
  • Fraud or security investigations
     

4.3 Business Transfers

If BrightPoint Energy undergoes a merger, acquisition, or asset sale, your information may be transferred to the new entity with advance notice.

5. Data Security

We implement safeguards such as:

  • SSL/TLS encryption
     
  • Secure storage with access controls
     
  • Regular security audits and staff training
     

While we work to protect your data, no system can guarantee complete security.

6. Data Retention

We retain data for as long as necessary to fulfill business needs or legal requirements. When no longer needed, data is securely deleted or anonymized.

7. Your Privacy Rights

Depending on your jurisdiction, you may have rights including:

  • Access or correction of your data
     
  • Requesting deletion of your data
     
  • Opting out of marketing communications
     
  • Requesting data portability
     

7.1 California Privacy Rights (CCPA)

California residents may:

  • Know what data is collected
     
  • Request deletion
     
  • Opt out of data sales (we do not sell personal data)
     
  • Exercise rights without discrimination
     

7.2 European Privacy Rights (GDPR)

For EEA residents, rights include:

  • Access, correction, or deletion
     
  • Restriction or objection to processing
     
  • Withdrawal of consent at any time
     

8. Third-Party Websites

Our website may link to third-party sites. We are not responsible for their content or privacy practices. Please review their policies separately.

9. Children’s Privacy

Our services are not intended for anyone under 18. If you believe a minor has provided information, contact us so we may delete it.

10. International Data Transfers

Your information may be processed in countries outside your residence, including the United States. Using our services indicates consent to such transfers.

11. Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted with an updated “Last Updated” date. For major updates, additional notice may be provided.

12. TCPA Compliance

We comply with the Telephone Consumer Protection Act (TCPA). Marketing texts are only sent with express written consent, and users may opt out at any time by replying STOP.

13. Contact Us

If you have questions or privacy-related requests, please contact us:

BrightPoint Energy
Website: https://brightpointenergy.com/
Email: info@brightpointenergy.com

We will respond within 30 days.

14. Consent

By using our website, submitting forms, or engaging our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of information as described.

Brightpoint Energy

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